Confidentiality & Privacy

Supersuite respects the value of ideas, innovation, and sensitive information. Our policies and professional standards are designed to ensure that all shared information and intellectual property (IP) are treated as confidential and protected at all times.

Engaging Supersuite to discuss your idea does not compromise your ownership or any future IP applications. You are free to share concepts, designs, and commercial information under the protection of this policy.

Supersuite also respects the privacy of personal information and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

If you have any questions, you are welcome to contact us at any time, request our standard NDA, or provide your own confidentiality agreement.

Confidentiality Policy (Project Information)

During discussions or delivery of our product design and development services, Supersuite and its clients may exchange confidential technical, commercial, or project-related information (“Project Information”).

Where appropriate, we recommend entering into a formal Non-Disclosure Agreement (NDA). If no NDA is in place, Supersuite will still treat all Project Information as confidential.

Supersuite will not disclose Project Information except where:

• Required to deliver the agreed services
• Authorised by the disclosing party
• Required by law or regulatory authority
• Necessary to obtain professional advice (legal, financial, insurance, or technical)
• The information is already public or lawfully known to Supersuite

On written request, Supersuite will securely return or destroy Project Information within five (5) business days.

All intellectual property remains the property of its original creator unless otherwise agreed in writing.
These confidentiality obligations apply for five (5) years from the date of disclosure.

Privacy Policy (Personal Information)

What We Collect

Supersuite collects personal information necessary to provide our services and manage our business relationship with you. We do not collect sensitive personal information.

Information is generally collected directly from you, or in limited cases from public or third-party sources.

How We Use It

Personal information may be used to:

• Deliver and manage our services
• Communicate with you
• Improve and develop our offerings
• Meet legal and administrative requirements

Without certain information, we may not be able to provide ongoing services.

Disclosure

Supersuite does not sell or trade personal information.

Information may be shared only with:

• Service providers assisting in delivery of our services
• Insurers, financial institutions, or payment processors
• Authorities where required by law
• Other parties where you have provided consent

Marketing & Opt-Out

We may occasionally send information about Supersuite services. All marketing communications include a simple option to opt out at any time.

Data Security

Supersuite takes reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure. Security measures include controlled access, encryption, and secure digital systems.

Information that is no longer required is securely destroyed or permanently de-identified.

Access & Accuracy

You may request access to your personal information or ask for corrections if it is inaccurate or outdated. Access may be limited in certain circumstances under the Privacy Act.

Website Use & Cookies

Anonymous usage data may be collected when browsing our website to help improve performance and content. Cookies do not identify you personally and can be disabled in your browser settings.